State Farm® Insurance Agent Shantorra Owens
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lisa Brown
September 14, 2025
5
out of
5
rating by Lisa Brown
"Ms. Tyler was very helpful and understanding as to what I needed to do for my mom. Whenever I call State Farm about anything, the customer service render is always great. Thank you, Thank you."
We responded:
"Ms Brown thank you for the 5-star review and the kind words! Please let us know how else we can help.-Shantorra"
jasmine cunningham
September 11, 2025
5
out of
5
rating by jasmine cunningham
"Willie played a big role on helping me get some reasonable auto insurance. My current insurance kept going up every time I renewed it.I already have to pay a high car note. So me paying high car insurance thats a no no for me. I appreciate Willie for getting me back with Statefarm with a great price.If you guys need a great price please ask for him when you call Statefarm."
We responded:
"Thank you for sharing your experience, Jasmine! We’re so glad Willie was able to help you find auto insurance that fits your budget—especially with everything else you’re juggling. We’ll be sure to pass along your kind words to him. Welcome back to State Farm, and thanks for trusting us with your coverage! - Shantorra"
Jill Bledsoe
September 10, 2025
5
out of
5
rating by Jill Bledsoe
"Great office staff! Tissica is a very patient, caring, and prompt agent. She went above and beyond the call of duty to ensure I had what I needed!!! I had an issue that required her to have to make a few changes and she never complained. She was very patient, thorough, and prompt!!! I have also worked with Shantorra and received the same ki d of service. I highly recommend this office, you will certainly not be disappointed 😉!!!"
We responded:
"Thank you so much for your kind words Ms Jill! The Shantorra Owens State Farm agency is glad to hear you had a great experience. We look forward to serving you again! If you ever have any questions regarding your auto or personal property insurance please don’t hesitate to call us. We appreciate you!-Shantorra"
Johnnie Morris
September 10, 2025
5
out of
5
rating by Johnnie Morris
"I was contacted to inform me that my car insurance policy has been transferred from my old vehicle to my recent purchased vehicle."
We responded:
"Mr Morris thank you so much for the feedback! The Shantorra Owens State Farm agency appreciates you. Please don’t hesitate to call us if you ever have questions regarding your auto insurance.-Shantorra"
Marquis Taylor
September 10, 2025
5
out of
5
rating by Marquis Taylor
"Great, and friendly service. I was able to save money!"
We responded:
"Mr Taylor I’m so glad The Shantorra Owens State Farm agency was able to save you money along with providing value on your auto and personal property insurance. Thank you for the 5-star review. We appreciate you! If you ever have any questions or concerns don’t hesitate to call us.-Shantorra"
Carol Flowers
September 9, 2025
5
out of
5
rating by Carol Flowers
"Keri was fabulous"
We responded:
"Ms Carol , thank you for the kind words. The Shantorra Owens State Farm appreciates you. Please don’t hesitate to call us if you ever have any questions or concerns.-Shantorra"
Ashley spears
September 5, 2025
5
out of
5
rating by Ashley spears
"Willie at the Bartlett location was informative and knowledgeable. I really felt as if I was talking to a relative. He was friendly and always willing to go the extra mile to help. I would definitely be recommending him to anyone in search of insurance."
We responded:
"Thank you for sharing such kind words about Willie, Ashley! We’re so glad he made you feel comfortable and treated you like family while guiding you through your options. Your recommendation means a lot, and we truly appreciate your trust in us. We’ll be sure to share your feedback with Willie and the team! - Shantorra "
Ashley spears
September 5, 2025
5
out of
5
rating by Ashley spears
"Willie at the Bartlett location was informative and knowledgeable. I really felt as if I was talking to a relative. He was friendly and always willing to go the extra mile to help. I would definitely be recommending him to anyone in search of insurance."
We responded:
"Thank you for sharing such kind words about Willie, Ashley! We’re so glad he made you feel comfortable and treated you like family while guiding you through your options. Your recommendation means a lot, and we truly appreciate your trust in us. We’ll be sure to share your feedback with Willie and the team! - Shantorra "
Randy Robinson
August 27, 2025
5
out of
5
rating by Randy Robinson
"For all your homeowners/auto insurance needs look no further than Shantorra Owens. Willie Hardiman went above and beyond to ensure that I received top-tier customer service. I was completely satisfied as he was not only friendly but also a highly skilled agent. I can easily say his professionalism has gained me as a life-long State Farm customer."
We responded:
"Randy thank you for the kind words and the 5-star review! If you ever have concerns regarding your auto and homeowners insurance don’t hesitate to call us. We appreciate you.-Shantorra"
Princeton Reed
August 25, 2025
5
out of
5
rating by Princeton Reed
"I had such a great experience here. I was called a couple days ago, by Mr. Willie ant the Kirby Whitten location and was told he has a nice quote for me that included life insurance for me and my son. I’ve never had car insurance that low in price before so I’m very grateful I was able to get that deal. I thank him and everyone there for all of their positivity, listening and complete help."
We responded:
"Princeton thank you for the 5-star review! The Shantorra Owens State Farm agency appreciates you. Don’t hesitate to call us if you ever have any questions or concerns regarding your insurance.-Shantorra"
Gabrielle Jones
August 23, 2025
5
out of
5
rating by Gabrielle Jones
"Mrs. Tyler was very informative and thorough explaining each policy so that I could choose the one that best fit me. If you're looking for someone patient that will explain and break down information, call Mrs. Tyler!"
We responded:
"Gabrielle thank you for the 5-star review! The Shantorra Owens State Farm agency appreciates you. Please don’t hesitate to call us if you have questions in regards to your insurance.-Shantorra "
Sebastian
August 18, 2025
5
out of
5
rating by Sebastian
"Willie did a great job getting my car and house bundled. I would highly recommend working w him."
We responded:
"Sebastian thank you for the 5-star review and the kind words! The Shantorra Owens State Farm appreciates you.-Shantorra"
shane burns
August 18, 2025
5
out of
5
rating by shane burns
"Everyone was VERY polite and prompt. Thanks!!!!!"
We responded:
"Hi Shane, our team strives to provide excellent service. Thanks for choosing Shantorra Owens State Farm.-Shantorra"
Queen jayla
August 15, 2025
5
out of
5
rating by Queen jayla
"My agent was real nice and very respectful."
We responded:
"Thanks for leaving our office a 5-star review, and for trusting Shantorra Owens State Farm!"
Burnie Harper
August 12, 2025
5
out of
5
rating by Burnie Harper
"I would like to thank Tissica for getting me setup with my policy."
We responded:
"Thank you for your kind words, Burnie! I’m so glad Tissica was able to help you get set up with your policy quickly and smoothly. We’re always here if you have any questions or need anything else. - Shantorra"
Michael Herring
August 11, 2025
5
out of
5
rating by Michael Herring
"Kori Dixon was very helpful on providing my request for replacement cards, made sure that the cards and insurance information on my truck were on the way to me."
We responded:
"Thank you for sharing this, Michael! We’re glad Kori could quickly take care of your replacement cards and confirm your truck’s insurance info was on the way. If you need anything else, we’re here to help. - Shantorra"
Marquel Harper
August 11, 2025
5
out of
5
rating by Marquel Harper
"I would like to thank Tissica for all her help."
We responded:
"Thank you for the 5-star review Marquel! The Shantorra Owens State Farm appreciates you. Please don’t hesitate to call us if you need anything.-Shantorra"
Kyle Mcdonald
August 8, 2025
5
out of
5
rating by Kyle Mcdonald
"Michelle was very friendly and helpful. She was able to help me find the rate that I’d been seeking for a long time. We were able to cut my car insurance in half. Thank you Michelle and thank you state farm 🙏"
We responded:
"Kyle thank you for the 5-star review! The Shantorra Owens State Farm team appreciates you.-Shantorra"
Caroline Irons
August 1, 2025
5
out of
5
rating by Caroline Irons
"Tissica Tyler was very helpful in answering my questions on today"
We responded:
"Mrs Caroline thank you for the 5-star review! The Shantorra Owens State Farm takes pleasure in assisting our customers. Please let us know how else we can help.-Shantorra"
tony smith
July 31, 2025
5
out of
5
rating by tony smith
"Willie Hardiman II Gave me some good car insurance and home he gone get you right just shop with him and he got you"
We responded:
"Thank you so much for sharing this great review, Tony! We’re glad Willie was able to help you with both your auto and home coverage. He always goes the extra mile to make sure everything is set up just right. We appreciate you choosing our office! - Shantorra"
Desounza Minor
July 30, 2025
5
out of
5
rating by Desounza Minor
"Ms. Tissica at State Farm was amazing. She's very knowledgeable, patient, caring, informative,and will get the job done. Thank you soooooo much for your time and help."
We responded:
"Desounza, thank you for the 5-star review! If you ever have questions or concerns about your insurance don’t hesitate to call us.-Shantorra"
Jeff Baker
July 30, 2025
5
out of
5
rating by Jeff Baker
"Great people to work with. I always hang up smiling."
We responded:
"Thank you so much for your kind words, Jeff! We love hearing that our team can brighten your day—your smile means everything to us. We look forward to helping you again soon! - Shantorra"
Airris
July 29, 2025
5
out of
5
rating by Airris
"Very professional, I will most definitely recommend more service with them, was treated with kindness and warmth welcome to the team"
We responded:
"Airris thank you for the 5-star review! Please let us know how else we can help. The Shantorra Owens State Farm strive to give great service and provide great auto insurance coverage.-Shantorra"
Gamer King
July 28, 2025
5
out of
5
rating by Gamer King
"Very professional I would most definitely recommend more service with them"
We responded:
"Gamer thank you for the 5-star review! The Shantorra Owens State Farm appreciate the kind words.-Shantorra "
Tony T
July 28, 2025
5
out of
5
rating by Tony T
"Getting health insurance through this agency was incredibly smooth. Mrs. Tyler was responsive, professional, and truly committed to helping me find the right plan. She made everything feel easy and stress-free—no pushy sales tactics, just genuine care and guidance. Highly recommend for anyone who values top-tier customer service."
We responded:
"Tony I’m so glad you received great service from The Shantorra Owens State Farm team! If you ever have any questions or concerns regarding your health insurance please don’t hesitate to call us.-Shantorra "