Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

kathy Ford

November 21, 2023

5  out of  5 rating by kathy Ford
"Awesome, I had a great time talking to Cathrine! All the people there are always so nice and courteous as well as professional. Their professionalism speaks for itself. Mrs Owens you are a true blessing. Thank you for your wonderful services it's always a pleasure! Always great blessings and Happy Thanksgiving to each & everyone of you all at State Farm !🙏🏿🥰"

Rachel Pope

November 21, 2023

5  out of  5 rating by Rachel Pope
"I can’t say enough about this agency and the people!! I deal with people everyday and shantorra , Denise, and Patricia have been an absolute pleasure !!! I wanted to make the switch simply because of the way they treated me so well !!!"

Kerry Freeman

November 21, 2023

5  out of  5 rating by Kerry Freeman
"Greatly appreciate shantorra owens helping me with my homeowners, cars, and life insurance for my family and I. Thank you!"

Sean Moore

November 14, 2023

5  out of  5 rating by Sean Moore
"Those agents are Wonderful as well as GREAT people waiting to help assist clients' insurance needs asap. Once again I needed them. Thank you Denise for your help because it allowed me continue with other important things I had to do. State Farm Rock!"

Jonathan Coleman

November 1, 2023

5  out of  5 rating by Jonathan Coleman
"This company has been extremely helpful to me, also miraculous staff very supportive/thoughtful of there customers. I couldn’t put it any better 💪❤️"


October 18, 2023

5  out of  5 rating by will40chill
"Shantorra and her team have excellent customer service and always take care of me and make sure I take care of things on my end."

Theresa Parker

October 10, 2023

5  out of  5 rating by Theresa Parker
"Excellent professional efficient service delivered every time"

Kimberly The Leo

October 3, 2023

5  out of  5 rating by Kimberly The Leo
"Ms. Kathy went above and beyond to assist me in getting my account fixed! Her courtesy, knowledge and empathy made it worth switching. I would highly recommend working with Ms. Kathy for your needs with any auto and home bundling!"

larry saulsberry

September 29, 2023

5  out of  5 rating by larry saulsberry
"Michelle is the best she made switching my auto and renters insurance a breeze. If u are looking for affordable great coverage give Michelle a call at State Fram"

Marshawn Turner

September 27, 2023

5  out of  5 rating by Marshawn Turner
"Very helpful and positive"

markeen kyles

September 25, 2023

5  out of  5 rating by markeen kyles
"Very professional staff"

Marina Warwick

September 25, 2023

5  out of  5 rating by Marina Warwick
"Always very polite & knowledgable"

Cassandra Mullins

September 22, 2023

5  out of  5 rating by Cassandra Mullins

La'Kayla Morgan

September 18, 2023

5  out of  5 rating by La'Kayla Morgan
"Michelle was great. Super nice and helpful. answered all my questions"

Latasha Johnson

September 13, 2023

5  out of  5 rating by Latasha Johnson
"Shantorra Owens Agency is the best insurance agency in the city. They are very professional and very knowledgeable in their business, so I think you will be very pleased with your experience as well as the services they provide."

Teris Walker

September 7, 2023

5  out of  5 rating by Teris Walker
"Very good service"

Sharon J. Jones

September 1, 2023

5  out of  5 rating by Sharon J. Jones
"Great, superb"

Christine Ablay

August 21, 2023

5  out of  5 rating by Christine Ablay
"Very pleased with the customer service in State Farm. I spoke with Michelle Garcia, she is very courteous and knowledgeable. She answered all of my questions. Im glad to be with the State farm family."

Kelly W

August 16, 2023

5  out of  5 rating by Kelly W
"I love my State Farm agent! Her office goes above and beyond to help their clients! I want to especially give kudos to Patricia who is better than Jake when it comes to handling all your insurance needs! Shantorra and Patricia are the absolute best!!"

Patrice Wilson

August 8, 2023

5  out of  5 rating by Patrice Wilson
"Michelle was extremely help and very professional!!!"

alanna charlese

July 29, 2023

5  out of  5 rating by alanna charlese
"I love her! highly recommended 10/10!"

Tee Jay

July 28, 2023

5  out of  5 rating by Tee Jay
"Best agent in the industry takes care of her customers professional staff! If your in the market for insurance reach out to her and you won’t be sorry !"

Jtrill Mccoy

July 13, 2023

5  out of  5 rating by Jtrill Mccoy
"Shantorra is great! She helped me pick the right life insurance."

Colin Whyte

July 8, 2023

5  out of  5 rating by Colin Whyte
"Shantorra is extremely great at what she does. Her customer service is exceptional & she is very informative. I started my life insurance policy for my son with her my experience has been fantastic. I have recommended so many people to her because she truly takes care of you. I plan to not only expand my home owner insurance with State Farm but also my automotive insurance too. Thank you Mrs.Owens for being so reliable!"

Lakeita Dordies

June 29, 2023

5  out of  5 rating by Lakeita Dordies
"What a experience. I meant with Shantorra Owens. Because I was concerned about if something should happen to me before I retire. How would my bills get paid . If I suddenly get sick , and couldn't work. She should me three different options. Explained them the way I personally could understand. I would definitely recommend Shantorra to friends and family. Thanks"